SanDisk Global Customer care

North America

Retail Customer care

COUNTRY   PHONE HOURS
United States (English) Ask a Question 1-866-726-3475 (English) Pacific Standard Time
M-F | 8a.m. - 7p.m.
Extreme Memory (English) Ask a Question 1-866-270-5532 (English) Pacific Standard Time
M-F | 8a.m. - 7p.m.
United States (Spanish) Ask a Question 1-877-267-8975 (Spanish)
Pacific Standard Time
M-F | 11a.m. - 10p.m.
       

Commercial & Data Center Customer care

PRODUCT   PHONE HOURS
Hardware Ask a Question 1-866-744-2165 (English)
Pacific Standard Time
M-F | 8a.m - 7p.m
Software Ask a Question 1-800-578-6007 (English)
Pacific Standard Time
M-F | 8a.m - 7p.m
       

Closed These Days

Monday, Feb 20th
Presidents Day

Monday, May 29th
Memorial Day

Tuesday, July 4th
Fourth of July

Monday, Sept 4th
Labor Day

Thursday, Nov. 23rd
Thanksgiving Day

Monday, Dec. 25th
Christmas Day

Please note that support for following MP3 players and other devices is available via EMAIL ONLY.
MP3 Players: Digital Audio Player, Sansa (C100, C200, e100, e200, m200 series), Sansa Shaker, Sansa Express, Sansa Connect, Sansa Clip, Sansa Clip+, Sansa Clip Zip players
Other AV Devices: SanDisk V-Mate, SanDisk Photo Album, Digital Photo Viewer.
Please click here to submit your question. Our normal email processing time is 1-2 business days.

Asia Pacific

Customer care

COUNTRY   PHONE HOURS
Australia Ask a Question 1-800-262-504 New South Wales
M-F | 9a.m - 7:30p.m
China Ask a Question 400-670-6071
400-670-6711
Local Time
M-F | 9a.m - 6p.m
Saturday 9a.m - 6p.m
Hong Kong Ask a Question 800-963-959 (English)
800-967-481 (Cantonese)
Local Time
M-F | 9a.m - 6p.m
India Ask a Question 1800-102-2055
(English, Hindi)
Local Time
M-F | 9a.m - 7:30p.m
New Zeland Ask a Question    
Singapore Ask a Question 800-130-1859 Local Time
M-F | 9a.m - 6p.m
South Korea Ask a Question 00-308-13-1920 Local Time
M-F | 10a.m - 7p.m
Taiwan Ask a Question 00-8-01-147031 Local Time
M-F | 9a.m - 6p.m
Thailand Ask a Question    
       

Europe, Middle East & Africa

Retail Customer care

COUNTRY   PHONE HOURS
Dubai, United Arab Emirates (English) Ask a Question 800-017-8775 (English) Local Time
S-Thu | 11a.m - 7p.m
Dubai, United Arab Emirates (Arabic) Ask a Question 800-017-8775 (English) Local Time
S-Thu | 11:30a.m - 7:30p.m
France Ask a Question 0800-907-929 Local Time
M-F | 9a.m - 6p.m
Germany Ask a Question 0800-183-0258 Local Time
M-F | 8a.m. - 7p.m.
Greece Ask a Question (30) 2111980054 Local Time
M-F | 9a.m. - 6p.m.
Israel Ask a Question (972) (0)3 7219616
(972) (0)3 7219617
Local Time
M-F | 9a.m. - 6:30p.m.
(local charges may apply)
Italy Ask a Question (39) 0245508473 Local Time
M-F | 9a.m. - 6p.m.
Netherlands Ask a Question (31) (0)20 808 18 48 Local Time
M-F | 9a.m. - 6p.m.
Portugal Ask a Question 0800-863-356 Local Time
M-F | 12p.m. - 9p.m.
Romania Ask a Question (40) 318107943 Local Time
M-F | 9a.m. - 6p.m.
Russia Ask a Question (7) 812-243-1692
8-800-100-63-39
Local Time
M-F | 9a.m. - 6p.m.
Saudi Arabia (Arabic) Ask a Question 800-814-0100 (Arabic)
Local Time
M-F | 10:30a.m - 6:3p.m
Saudi Arabia (English) Ask a Question 800-814-0100 (English)
Local Time
M-F | 10a.m - 7p.m
South Africa
(English)
Ask a Question 27105004709 (local) Local Time
M-F / 9a.m – 7p.m
South Africa
(English)
Ask a Question 0800991393 (Toll Free) Local Time
M-F / 9a.m – 7p.m
Spain Ask a Question (34) 911-436-460 Local Time
M-F | 9a.m. - 6p.m.
Sweden Ask a Question 46840309673 Local Time
M-F | 9a.m. - 6p.m.
Switzerland Ask a Question 41435000428 Local Time
M-F | 9a.m. - 6p.m.
Turkey Ask a Question (90) 2129880279
(Turkish) 
Local Time
M-F | 9:30a.m. - 5:30p.m.
Turkey Ask a Question (90) 2129880279
(English) 
Local Time
M-F | 9a.m. - 8p.m.
U.K. Ask a Question 0808-234-9816
(44) 203-3183-965
Local Time
M-F | 8a.m. - 7p.m.

Latin America

Retail Customer care

COUNTRY   PHONE HOURS
Argentina Ask a Question +54-115-031-4701 EST
M-F | 9a.m - 6p.m
(local charges may apply)
Brazil Ask a Question 800-891-4506
+55-113-957-0452
Local Time
M-F | 10a.m - 7p.m
Colombia Ask a Question    
Mexico Ask a Question +52-554-624-0134
+52-814-624-4296
+52-335-004-2291
Local Time
M-F | 8a.m - 5p.m
(local charges may apply)